YOUR TRUST & SECURITY

Privacy Policy

Last Updated: July 12, 2025

1. Introduction

Sky Pearl Travels ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, book our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Full name, date of birth, gender, nationality, and passport details.
  • Contact Information: Email address, phone number, and physical address.
  • Booking Information: Flight details, hotel preferences, travel dates, package details, and any other information related to your travel plans.
  • Financial Information: Payment card details and billing information for processing transactions. Note: We do not store full credit card details on our servers.
  • Communications: Records of your correspondence with us, including emails, form submissions, and phone calls.

3. How We Use Your Information

Your information is used for the following purposes:

  • To provide and manage your bookings, including arranging flights, visas, accommodation, and transportation.
  • To process payments and issue invoices and receipts.
  • To communicate with you regarding your bookings, inquiries, and to provide customer support.
  • To send you marketing communications and special offers, if you have opted in to receive them.
  • To comply with legal and regulatory requirements, including immigration and aviation security laws.

4. Data Sharing and Disclosure

To deliver our services, we must share your personal information with trusted third-party partners. These include:

  • Airlines, Hotels, and Transport Providers: To fulfill your travel reservations.
  • Visa Processing Services & Embassies: To apply for and obtain necessary travel visas on your behalf.
  • Ground Handlers and Tour Operators: Our partners in destination countries who manage local arrangements.
  • Financial Institutions: To securely process your payments.

We only share the information necessary for these third parties to perform their specific services and require them to uphold the security of your data.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and all sensitive financial information is encrypted using Secure Socket Layer (SSL) technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Rights

You have certain rights regarding your personal data. You have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us using the details below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: